Within 30 days of receipt of your order, you may return products that:
- Are in their original packaging
- Have original manufacturer information
- Are not used, installed, or disassembled
- Are not damaged due to incorrect installation
- Do not have missing parts, hardware or instructions
The following orders are not returnable:
- Custom or special orders
- Automotive repair manuals
- Opened Gasket Sets
Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error.
Under NO circumstances will we refund any labor costs (or other costs) incurred by you or the installer of the products purchased from NewAutoPart.net
New Auto Part Limited Lifetime Warranty Policy .
New Auto Part warrants its products to be free from defects in material and workmanship for as long as they remain installed on the vehicle for which they were originally purchased. This warranty is non-transferable and will be voided under any of the following conditions: 1. Use in commercial or fleet, governmental, off-road, or racing applications. 2. Failure due to natural/environment forces; either external or internal erosion, including effects of salt-air corrosion and electrolysis from internal cooling system fluids. 3. If New Auto Part determines alteration, improper use or installation, negligence, or operating conditions in excess of original design. 4. A faulty vehicle engine temperature warning system. 5. Removal of any stamp, label or manufacturer’s identification.
New Auto Part will not reimburse the vehicle owner for the cost of removing or returning the failed or defective unit, installing the replacement unit or replacing any other parts, or for any other expenses, charges or damages. LIMITATION ON LIABILITY To the extent allowed by law, New Auto Part will have no obligation to the vehicle owner for any incidental or consequential damages arising from the failure or defective condition of the Unit. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
In the event of a defective item, please contact us, and we will issue you an RMA # to return the item. Once we receive the item, inspect it to make sure it is ours and there are no missing components, we will issue your refund via PayPal or send a replacement unit.